What is your return policy?
MONEY BACK REFUNDS ARE NOT PERMITTED. STORE CREDIT ONLY
ALL SALE ITEMS ARE FINAL. No returns or exchanges will be accepted for these.
Orders approved for store credit will be given an online store credit only with no exceptions.
Store credit is accepted on merchandise within 14 days of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL TAGS still attached. Footwear exchanges must include the original box in its original condition and without postal labels. Damages to or omission of this box from your return/exchange may result in a fee.
ALL ORDERS HAVE A 24 BUSINESS HOURS PROCESSING TIME
WE DO NOT GUARANTEE DELIVERY TIMES AS CARRIERS MAY EXPERIENCE DELAYS OUT OF OUR CONTROL
DUE TO HIGH VOLUME, WE ARE UNABLE TO CANCEL ORDERS AFTER THEY ARE PLACED
Please send returns to:
1708 Alton Road, Miami FL, 33139
PLEASE NOTE: We can not issue return labels for international orders, please mail your package back to the address above. For all orders shipping and handling charges are non-refundable.
Please note that duties and taxes are not included in any of our prices. Your package may obtain additional duties and taxes fees issued by customs in your country as your package is in transit to you and these are out of our control. The customer is responsible for paying all additional fees required by customs.
For all online order inquires including returns please email our office at:
Response time: 24 business hours